Privacy Policy
Introduction
The Patches Club cares about your privacy. We won’t share your personal information without your permission. This Privacy Policy explains how we collect, process, and protect your personal data when you use our website or services.
Upon visiting our website, you consent to the contents of this Privacy Policy. We reserve the right to modify this Privacy Policy at any time without notice.
Information We Collect
Personal Information
During the process of filling a contact form, requesting quotes, and making orders, we may collect the following information:
- Name
- Email Address
- Phone Number
- Shipping/billing address (if any)
- Design file or message provided by you during communication
Non-Personal Information
We may also gather technical data like the following:
- IP Address
- Type of Browser
- Device used for accessing
- The pages visited on our site along with the duration of visit
What We Do With Your Information
We utilise your information for providing and improving our services. We may use your information for:
- Processing inquiries, quotations, and orders
- Communicating with you concerning your requests and projects
- Supporting customers and answering your queries
- Improving our website, products, and services
- Customizing your experience depending on your interests
- Sending updates, offers, and emails related to our services
You have the option to unsubscribe from our marketing emails anytime by using the link provided in such emails.
How We Safeguard Your Information
It is our policy to make sure that your information remains safe. We take steps to keep your information safe. We stop anyone without proper authorization from accessing, sharing, changing, or destroying it.
Measures we undertake to safeguard your information include the following:
- Secure servers and encryption when necessary
- Limiting access to your personal information
- Continual monitoring of our systems for any weaknesses
We do our best to keep your information safe. However, no online transmission can be completely secure.
Sharing of Information
We value your privacy. We will never sell, trade, or lease your personal information.
However, there may be times when we need to share your information. These instances include, but are not limited to:
- We partner with trustworthy vendors who help our business run smoothly, such as payment gateway providers and delivery partners.
- When mandated by the law
- For the protection of our rights, assets, or the safety of our customers
All our partners will keep your information private and follow data protection laws.
Cookies & Tracking Technologies
The Website uses cookies to ensure that users get the best possible online experience. Cookies are small text files that are stored in the computer or mobile device’s memory and track various aspects of the user’s browsing activities.
Cookies enable the Website to:
- Evaluate the effectiveness of the Website’s operations
- Optimise the Website’s performance and usability
- Remember preferences set by the user for future visits
It is up to the user whether to allow cookies or not. However, disabling cookies may prevent some sections of the Website from functioning correctly.
Data Protection Rights
The following is an overview of your rights with regard to your data, particularly those stipulated by data protection legislation, such as the UK GDPR.
Your rights include:
- Accessing your personal data that we store
- Updating your data in case of any inaccuracies
- Deleting your data when necessary
- Restricting or objecting to your data processing
- Withdrawing consent for any marketing messages at any point
For further inquiries on exercising your data rights, please reach out to us via the contact information listed below.
Third-Party Links
The website may link to other sites for easy access to more information and resources. When users click these links and leave the website, it isn’t responsible for actions taken on those sites. So, the user should check the website’s privacy policy before using it.
Data Retention
Children’s Privacy
Updates to This Policy
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please feel free to contact us:
The Patches Club
197 Park Rd, Loughborough
Leicestershire LE11 2HE
United Kingdom
Email: info@thepatchesclub.com
Phone: +44 01235619773
